Privacy Policy

Last Updated: June 30, 2026

ACTABUILD LLC (“ACTABUILD,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our application, request services, communicate with us, or otherwise interact with ACTABUILD.

This Privacy Policy applies to ACTABUILD’s website, software platform, construction documentation services, field documentation services, customer portals, reports, project sharing tools, and related services.

1. Information We Collect

We may collect the following types of information.

Contact and Account Information

This may include your name, company name, email address, phone number, billing information, job title, username, password, and other information you provide when creating an account, requesting a quote, scheduling a service, downloading a resource, or contacting us.

Project and Construction Documentation Information

Because ACTABUILD provides construction documentation services, we may collect and store information related to construction projects, including:

• Project names, addresses, and locations

• Builder, contractor, trade, homeowner, or client names

• Floor plans, site plans, drawings, and related project documents

• Construction photos, videos, 360 images, and visual documentation

• Field notes, issue notes, annotations, tags, and comments

• Milestone updates, progress reports, and closeout documentation

• Audio recordings or voice notes submitted for transcription or field updates

• AI-generated summaries, transcriptions, or documentation notes

Construction photos and videos may incidentally capture people, vehicles, license plates, tools, equipment, personal property, house numbers, addresses, or other identifiable details.

Payment and Billing Information

If you purchase services or subscribe to ACTABUILD, payment information may be collected and processed by a third-party payment processor. We do not intend to store full credit card numbers on our own systems.

Communications

We may collect information you provide when you email us, fill out a form, request support, respond to a survey, request a download, subscribe to updates, or communicate with us through the website or app.

Website, Device, and Usage Information

When you visit our website or use our app, we may automatically collect information such as your IP address, browser type, device type, operating system, referring pages, pages visited, approximate location, access times, clicks, and other usage data.

We may use cookies, pixels, analytics tools, or similar technologies to understand website traffic, improve the user experience, measure marketing performance, and help secure our services.

2. How We Use Information

We may use information for the following purposes:

• To provide construction documentation services

• To create, store, organize, and share project documentation

• To generate reports, field updates, summaries, annotations, and project records

• To provide customer portals and project access

• To schedule site visits and communicate about projects

• To manage accounts, billing, subscriptions, and customer support

• To respond to questions, requests, and support needs

• To send service-related messages, updates, reminders, and notices

• To send marketing or educational communications, where permitted

• To improve our website, app, services, workflows, and documentation tools

• To maintain security, prevent fraud, and troubleshoot technical issues

• To comply with legal obligations, enforce agreements, or protect our rights

3. AI, Transcription, and Field Notes

ACTABUILD may use artificial intelligence, transcription, or automation tools to help organize field notes, summarize updates, identify documentation details, draft reports, or reduce manual data entry.

AI-generated content may not always be complete or accurate. Users are responsible for reviewing project notes, summaries, reports, and field updates before relying on them for construction, legal, safety, inspection, warranty, or project-management purposes.

We do not use private customer project photos, videos, plans, or field notes for public marketing without permission.

4. How We Share Information

We may share information in the following ways.

With Customers and Authorized Users

Project information may be shared with the builder, contractor, homeowner, owner, trade partner, project manager, or other authorized users connected to a project.

If a customer creates or requests a share link, report, project portal, or downloadable archive, project information may be accessible to the people who receive that access.

With Service Providers

We may share information with vendors and service providers that help us operate ACTABUILD, such as:

• Website hosting providers

• App hosting and software providers

• Cloud storage providers

• Payment processors

• Email and SMS providers

• Analytics providers

• Customer support tools

• AI, transcription, or automation providers

• Security and backup providers

These service providers may process information only as needed to provide services to ACTABUILD.

With Legal, Safety, or Business Purposes

We may disclose information if we believe it is necessary to:

• Comply with law, regulation, subpoena, court order, or legal process

• Protect the rights, property, or safety of ACTABUILD, our customers, or others

• Investigate fraud, abuse, security issues, or violations of our terms

• Enforce agreements or collect amounts owed

• Support a business transaction such as a merger, acquisition, financing, sale of assets, or business transfer

5. Project Photos, Jobsite Content, and Customer Responsibility

ACTABUILD documents construction projects at the request of customers. Customers are responsible for having the necessary rights, permissions, notices, and approvals to provide project information, photos, plans, jobsite access, homeowner information, and other content to ACTABUILD.

Customers should avoid uploading or requesting collection of sensitive personal information unless it is necessary for the project. Customers should also avoid including children, private documents, financial records, medical information, or other sensitive details in project photos, videos, field notes, or uploaded files unless necessary and authorized.

6. Cookies and Analytics

We may use cookies and similar technologies to:

• Keep the website and app functioning

• Remember preferences

• Understand how visitors use our website

• Measure marketing and content performance

• Improve our services

• Help detect fraud, abuse, or security issues

You can usually adjust cookie settings through your browser. Blocking cookies may affect how some parts of the website or app work.

7. Marketing Communications

If you sign up for emails, download a resource, request information, or become a customer, we may send you educational, promotional, or service-related communications.

You can unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us. We may still send non-marketing messages related to your account, services, billing, security, or active projects.

8. Selling or Sharing Personal Information

ACTABUILD does not sell personal information.

ACTABUILD does not knowingly share personal information for cross-context behavioral advertising unless we clearly disclose that practice and provide any legally required opt-out rights.

9. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain project records, comply with legal obligations, resolve disputes, enforce agreements, maintain backups, and support legitimate business needs.

Project documentation may be retained for the length of the customer relationship, the project lifecycle, warranty or closeout needs, legal or business recordkeeping requirements, or as otherwise agreed with the customer.

If you want certain information deleted, contact us. We may not be able to delete information that we are required or permitted to keep for legal, security, backup, contractual, or legitimate business reasons.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no website, app, cloud service, email system, or internet transmission is completely secure. We cannot guarantee absolute security.

Customers and users are responsible for keeping login credentials secure and limiting project access to authorized people.

11. Privacy Rights

Depending on where you live, you may have certain privacy rights regarding your personal information. These may include the right to:

• Request access to personal information we have about you

• Request correction of inaccurate information

• Request deletion of certain information

• Request a copy of certain information

• Opt out of certain processing, where applicable

• Appeal a decision regarding a privacy request, where applicable

• Not be discriminated against for exercising privacy rights

To make a privacy request, contact us using the information below. We may need to verify your identity before completing a request.

Some information may be exempt from deletion or access requests, including information we need to provide services, maintain security, comply with legal obligations, complete transactions, resolve disputes, or enforce agreements.

12. Children’s Privacy

ACTABUILD is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13.

Because ACTABUILD documents real construction projects, project photos or videos may incidentally capture children or family members if they are present at a property or jobsite. Customers should avoid including children in project documentation unless necessary and authorized.

If you believe we have collected personal information from a child without proper permission, please contact us.

13. Third-Party Links and Services

Our website or app may link to third-party websites, services, tools, or platforms. We are not responsible for the privacy practices, security, or content of third-party services. You should review their privacy policies before providing information to them.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above. If changes are material, we may provide additional notice through the website, app, email, or other reasonable means.

15. Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact us at:

ACTABUILD LLC
Email: privacy@actabuild.com
Website: https://actabuild.com
Mailing Address: 17990 NW Fieldstone Dr, Beaverton OR, 97006